Check-In: We are always glad to meet our guests face-to-face when they arrive in Paris! We do our best to
show you around the apartment, explaining the nuances of items such as French clothes washers and tricky
door keys. We can do check-ins seven days a week, preferably between 9 a.m. and 9 p.m., so as not to
disturb the neighbors in the building. If you have an arrival outside of these times, we will do our very best to
accommodate you. We request your flight information well in advance so we can arrange to meet you at the
apartment. We will provide you with information such as door codes and our mobile phone number so you will
feel secure and prepared on your arrival day. The Studio has a different arrival procedure from the other
apartments and information will be emailed to you when you decide to book.
Cancellations and Refunds: Unfortunately, apartment rentals are not like hotels in terms of bookings, and
likewise owners cannot offer hotel refund policies. The owners will offer you a full refund if you cancel 60 days
or more in advance of your booking, minus a 50 Euro processing fee. If you cancel within 60 days, we cannot
guarantee you a refund unless we find another renter to for the dates we had reserved on your behalf. If we
do find a renter, your money will be refunded by the owner minus a 50 Euro processing fee. If you simply need
to postpone your trip due to a family or medical emergency, the owners may apply a full credit to a future stay
at their apartment.
Still have questions? Email us at info@frenchyrentals.com and we'll be happy to help!
show you around the apartment, explaining the nuances of items such as French clothes washers and tricky
door keys. We can do check-ins seven days a week, preferably between 9 a.m. and 9 p.m., so as not to
disturb the neighbors in the building. If you have an arrival outside of these times, we will do our very best to
accommodate you. We request your flight information well in advance so we can arrange to meet you at the
apartment. We will provide you with information such as door codes and our mobile phone number so you will
feel secure and prepared on your arrival day. The Studio has a different arrival procedure from the other
apartments and information will be emailed to you when you decide to book.
Cancellations and Refunds: Unfortunately, apartment rentals are not like hotels in terms of bookings, and
likewise owners cannot offer hotel refund policies. The owners will offer you a full refund if you cancel 60 days
or more in advance of your booking, minus a 50 Euro processing fee. If you cancel within 60 days, we cannot
guarantee you a refund unless we find another renter to for the dates we had reserved on your behalf. If we
do find a renter, your money will be refunded by the owner minus a 50 Euro processing fee. If you simply need
to postpone your trip due to a family or medical emergency, the owners may apply a full credit to a future stay
at their apartment.
Still have questions? Email us at info@frenchyrentals.com and we'll be happy to help!
Policies
Included in the Rental Fee: All apartments are fully furnished, and all linens and kitchenware are included in
the cost of your rental. All utilities are also included in the cost of your rental, with the exception of
long-distance phone calls or other out-of-the ordinary phone charges.
Reserving the Apartment: To reserve the apartment, we require half of the rental fee in advance plus the full
damage deposit, payable to the owner of the apartment. Then, no less than 30 days before your check-in date,
you will pay the owner the remaining amount. If you are booking within 30 days of arrival, the owner will
request the full amount be paid to them. The Studio normally requires full payment at the time of booking.
the cost of your rental. All utilities are also included in the cost of your rental, with the exception of
long-distance phone calls or other out-of-the ordinary phone charges.
Reserving the Apartment: To reserve the apartment, we require half of the rental fee in advance plus the full
damage deposit, payable to the owner of the apartment. Then, no less than 30 days before your check-in date,
you will pay the owner the remaining amount. If you are booking within 30 days of arrival, the owner will
request the full amount be paid to them. The Studio normally requires full payment at the time of booking.
Payment: All payments go directly to the owner, and every owner has different
preferences in how they like to be paid. Most accept PayPal, which is a secure
way for renters to pay by credit card without anyone seeing your credit card
information. Some owners prefer personal check in US Dollars, while others also
accept wire transfers. We will work together to figure out the way most
convenient to you and the owner of the apartment.
What is PayPal? PayPal is a way for you to pay an apartment owner by credit
card or direct debit from your bank, without sharing any of your personal
financial information with the owner. PayPal is secure and free for you. Please
click here to read how PayPal works. We think it is a great service for both
renters and owners, and normally makes payment a snap for both parties!
Damage Deposits: Fully-refundable damage deposits are required on all
apartments, normally in the amount of 200 Euro or $250 USD. For the Studio,
the deposit is 100 Euro. These deposits can be made via personal check or by
PayPal. The refund will be processed and refunded to you after you check out,
normally in the same way you paid the deposit initially. After you check out, we
will clean the apartment and verify there is no damage, and then let the owner
know they may refund your deposit.
Rental Agreement: We will request your home address to prepare a one-page
rental agreement. We will email the rental agreement to you, and after you
review it and sign it, we ask that you return it via fax, mail or by email. The
rental agreement will include information regarding your rental dates, rental fee,
damage deposit and payment details.
preferences in how they like to be paid. Most accept PayPal, which is a secure
way for renters to pay by credit card without anyone seeing your credit card
information. Some owners prefer personal check in US Dollars, while others also
accept wire transfers. We will work together to figure out the way most
convenient to you and the owner of the apartment.
What is PayPal? PayPal is a way for you to pay an apartment owner by credit
card or direct debit from your bank, without sharing any of your personal
financial information with the owner. PayPal is secure and free for you. Please
click here to read how PayPal works. We think it is a great service for both
renters and owners, and normally makes payment a snap for both parties!
Damage Deposits: Fully-refundable damage deposits are required on all
apartments, normally in the amount of 200 Euro or $250 USD. For the Studio,
the deposit is 100 Euro. These deposits can be made via personal check or by
PayPal. The refund will be processed and refunded to you after you check out,
normally in the same way you paid the deposit initially. After you check out, we
will clean the apartment and verify there is no damage, and then let the owner
know they may refund your deposit.
Rental Agreement: We will request your home address to prepare a one-page
rental agreement. We will email the rental agreement to you, and after you
review it and sign it, we ask that you return it via fax, mail or by email. The
rental agreement will include information regarding your rental dates, rental fee,
damage deposit and payment details.
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