Included in the Rental Fee: All apartments are fully furnished, and all linens and kitchenware are included in
the cost of your rental. All utilities are also included in the cost of your rental, with the exception of
long-distance phone calls or other out-of-the ordinary phone charges.
Reserving the Apartment: To reserve the apartment, we require half of the rental fee in advance plus the full
damage deposit, payable to the owner of the apartment. Then, no less than 30 days before your check-in date,
you will pay the owner the remaining amount. If you are booking within 30 days of arrival, the owner will
request the full amount be paid to them.
Payment: All payments go directly to the owner, and every owner has different preferences as to how they like
to be paid. Most prefer PayPal, which is a secure way for renters to pay by credit card without anyone seeing
your credit card information. All owners also accept wire transfers in Euros, and a few owners will accept
payment US Dollars (converted from the rate in Euros). We will work together to figure out the way most
convenient to you and the owner of the apartment.
What is PayPal? PayPal is a way for you to pay an apartment owner by credit card or direct debit from your
bank, without sharing any of your personal financial information with the owner. PayPal is secure and free for
you. Please click here to read how PayPal works. We think PayPal offers a good service for both renters and
owners, and normally makes payment a snap for both parties!
Damage Deposits: Fully-refundable damage deposits are required on all apartments, normally in the amount
of 200 Euro. Damage deposits are paid with your rental fee. The refund of your damage deposit will be
processed and refunded to you after you check out, normally in the same way you paid the deposit initially.
After you check out, we will clean the apartment and verify there are no damages, lost keys, missing items or
apartments left in excessively dirty condition. Should any of these apply, the charges would be deducted from
your damage deposit. Normally, renters are very respectful of the apartments and we ask the owner to refund
the damage deposit in full. We normally ask the owner to refund your deposit in full after the apartment has
been cleaned and while the rental agreement gives the owner 30 days to refund your deposit, you can generally
expect to receive within a week or two after your departure.
Rental Agreement: We will request your home address to prepare a one-page rental agreement. We will then
email the rental agreement to you, and after you review it and sign it, we ask that you return it via fax or by
email. The rental agreement will include all the information regarding your rental dates, rental fee, damage
deposit and payment details.
Check-In: We are always glad to meet our guests face-to-face when they arrive in Paris! We do our best to
show you around the apartment, explaining the nuances of items such as French clothes washers and tricky
door keys. We can do check-ins seven days a week, preferably between 9 a.m. and 9 p.m., so as not to
disturb the neighbors in the building. If you have an arrival outside of these times, we will do our very best to
accommodate you. We request your flight information well in advance so we can arrange to meet you at the
apartment. Once you have paid in full and returned your rental agreement, we will provide you with a printable
arrival sheet which includes important information such as door codes and our mobile phone number so you will
feel secure and prepared on your arrival day.
Cancellations and Refunds: Unfortunately, apartment rentals are not like hotels in terms of reservations, and
likewise owners cannot offer hotel refund policies. The owners will offer you a full refund if you cancel 60 days
or more in advance of your booking, minus a 50 Euro processing fee. If you cancel within 60 days, we cannot
guarantee you a refund unless we find another renter to for the dates we had reserved on your behalf. If we
do find a renter, your money will be refunded by the owner minus a 50 Euro processing fee. If you simply need
to postpone your trip due to a family or medical emergency, some owners may be willing to apply a full or
partial credit to a future stay at their apartment. In the unlikely event that the apartment becomes unrentable
in our opinion for a reason that is beyond our control (lack of utilities, unforeseen construction, etc.), we will
alert you to the problem as soon as possible and do our best to move you to another apartment based on
availability or provide a refund.
Still have questions? Email us at info@frenchyrentals.com and we'll be happy to help!
the cost of your rental. All utilities are also included in the cost of your rental, with the exception of
long-distance phone calls or other out-of-the ordinary phone charges.
Reserving the Apartment: To reserve the apartment, we require half of the rental fee in advance plus the full
damage deposit, payable to the owner of the apartment. Then, no less than 30 days before your check-in date,
you will pay the owner the remaining amount. If you are booking within 30 days of arrival, the owner will
request the full amount be paid to them.
Payment: All payments go directly to the owner, and every owner has different preferences as to how they like
to be paid. Most prefer PayPal, which is a secure way for renters to pay by credit card without anyone seeing
your credit card information. All owners also accept wire transfers in Euros, and a few owners will accept
payment US Dollars (converted from the rate in Euros). We will work together to figure out the way most
convenient to you and the owner of the apartment.
What is PayPal? PayPal is a way for you to pay an apartment owner by credit card or direct debit from your
bank, without sharing any of your personal financial information with the owner. PayPal is secure and free for
you. Please click here to read how PayPal works. We think PayPal offers a good service for both renters and
owners, and normally makes payment a snap for both parties!
Damage Deposits: Fully-refundable damage deposits are required on all apartments, normally in the amount
of 200 Euro. Damage deposits are paid with your rental fee. The refund of your damage deposit will be
processed and refunded to you after you check out, normally in the same way you paid the deposit initially.
After you check out, we will clean the apartment and verify there are no damages, lost keys, missing items or
apartments left in excessively dirty condition. Should any of these apply, the charges would be deducted from
your damage deposit. Normally, renters are very respectful of the apartments and we ask the owner to refund
the damage deposit in full. We normally ask the owner to refund your deposit in full after the apartment has
been cleaned and while the rental agreement gives the owner 30 days to refund your deposit, you can generally
expect to receive within a week or two after your departure.
Rental Agreement: We will request your home address to prepare a one-page rental agreement. We will then
email the rental agreement to you, and after you review it and sign it, we ask that you return it via fax or by
email. The rental agreement will include all the information regarding your rental dates, rental fee, damage
deposit and payment details.
Check-In: We are always glad to meet our guests face-to-face when they arrive in Paris! We do our best to
show you around the apartment, explaining the nuances of items such as French clothes washers and tricky
door keys. We can do check-ins seven days a week, preferably between 9 a.m. and 9 p.m., so as not to
disturb the neighbors in the building. If you have an arrival outside of these times, we will do our very best to
accommodate you. We request your flight information well in advance so we can arrange to meet you at the
apartment. Once you have paid in full and returned your rental agreement, we will provide you with a printable
arrival sheet which includes important information such as door codes and our mobile phone number so you will
feel secure and prepared on your arrival day.
Cancellations and Refunds: Unfortunately, apartment rentals are not like hotels in terms of reservations, and
likewise owners cannot offer hotel refund policies. The owners will offer you a full refund if you cancel 60 days
or more in advance of your booking, minus a 50 Euro processing fee. If you cancel within 60 days, we cannot
guarantee you a refund unless we find another renter to for the dates we had reserved on your behalf. If we
do find a renter, your money will be refunded by the owner minus a 50 Euro processing fee. If you simply need
to postpone your trip due to a family or medical emergency, some owners may be willing to apply a full or
partial credit to a future stay at their apartment. In the unlikely event that the apartment becomes unrentable
in our opinion for a reason that is beyond our control (lack of utilities, unforeseen construction, etc.), we will
alert you to the problem as soon as possible and do our best to move you to another apartment based on
availability or provide a refund.
Still have questions? Email us at info@frenchyrentals.com and we'll be happy to help!
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